FAQs

DocOasis is platform where you get answers to your online medical questions either through online query or through video consultation

Here at DocOasis, you can get answers to your medical queries on

  • General Medicine
  • Neurological Diseases on Elderly
  • Stroke Medicine
  • Geriatric Medicine

The consultation involves

  • Review of Current Medical Problem & Any Relevant Past Medical Problem
  • Review of Reports
  • Review of Radiology Reports & Scan
  • Review of Current Medicines
  • Interaction with Specialist Consultant Through Online or Video Consultation
  • Provision of High Quality Opinion Based On Most Recent Medical Evidence Base

Here at DocOasis, you can get the Second Medical Opinion/Advice through Online Query or through Video Consultation. In order to Book A Consultation,

  • 1st Step: Select Between Online Query Consultation OR Video Consultation as your preferred mode of consultation by clicking on “Consult Specialist Now
  • 2nd Step: Provide patient details for whom the consultation is required along with the required medical information
  • 3rd Step: Pay and book the consultation. You will receive an email confirming the successful payment for the consultation
    Please Note:
  • With online consultation, you will receive answers to your medical queries within 24 – 48 hours. With this form of consultation you can request for 2 follow up queries from the doctor.
  • With video consultation, you consult the doctor on the day, the consultation is booked. This consultation lasts for 30 minutes and is being initiated by the doctor

Online Query Consultation: With this form of consultation, once the consultation is booked successfully the doctor reviews your case and replies to your medical queries within 24 – 48 hours from the consultation is booked. (Please Note: To help the doctor answer to your medical queries smoothly and swiftly, please provide as much as medical information you could related to your medical query when booking the consultation)
Video Consultation: With this form of consultation, once the consultation is booked sucessfully the doctor reviews your case and consults with the patient on the day the consultation is booked. The video consultation lasts for 30 mins and is being initiated by the doctor.
(Please Note: To make the most of the video consultation,

  • Please provide as much as medical information you could related to your medical query when booking the video consultation
  • Please try to be in front of the system few minutes before the consultation is being scheduled. Also ensure, the consultation takes place from a place where there is strong connectivity.

Yes, all the data you shared is totally secured.

You can update email address, phone number, country, and reset new password. This can be done by clicking on the Login section.

Please go the Login Section and select the forget password button. This will prompt a window where you need to provide your registered email address and click “SUBMIT”. Should you have provided a correct email address with which you have registered, you will receive an email to reset the password. If you need any further assistance, please contact [email protected]

Click here to book a consultation

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